Privacy policy
Privacy Policy
Last updated: 4/23/2026
This Privacy Policy describes how Helios collects, uses, and discloses your Personal Information when you visit or make a purchase from https://helios.pk/.
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1. Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.
We may collect the following:
Name
Billing and shipping address
Phone number
Email address
Payment information (processed securely via third-party providers)
Order details
We also automatically collect:
IP address
Browser type
Device information
Cookies and usage data
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2. How We Use Your Personal Information
We use your information to:
Process orders and payments
Communicate with you (including WhatsApp)
Provide customer support
Improve our website and services
Show you ads and marketing (Facebook, Instagram, Google)
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3. Sharing Your Personal Information
We share your Personal Information with trusted third parties, including:
Shopify (to power our store)
Payment gateways
Facebook & Instagram (Meta Ads)
Google Analytics
These services help us operate our business and may use cookies or tracking technologies.
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4. Behavioral Advertising
We use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you.
You can opt out of targeted advertising:
Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://adssettings.google.com
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5. Cookies
We use cookies to improve your browsing experience and analyze website traffic.
You can control cookies through your browser settings.
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6. Data Retention
We retain your information for our records unless and until you ask us to delete this information.
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7. Your Rights
You have the right to:
Access your personal data
Request correction
Request deletion
To exercise these rights, contact us below.
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8. Contact Information
If you have questions, contact us at:
Store Name: Helios
Email: helios.energies,332@gmail.com
Phone: +923000542040
Address: 5A/1, Gulberg III, Off M.M. Alam road, Lahore
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9. Changes
We may update this Privacy Policy from time to time to reflect changes to our practices.